Enterprise Information Management (EIM)

Making Organizations Efficient, Compliant,and Cost-Effective Through Information Management.

All of Our Services

Our Services

We offer several solutions guaranteed to streamline your information processes, ensure compliance, and meet your budget through efficient enterprise information management.

Running a business entails capturing, inputting, and managing information and content in a never-ending cycle. Our EIM solutions address this continuum and establish procedures for document and records management, and business process management and delivery. You can’t thrive if you don’t implement proper information management. That’s where we can help.

Strategic Assessment

Using a proven and consistent EIM methodology that combines technical expertise and industry best practices, we perform strategic assessments from which to build a strategy and roadmap.

Proven Delivery Methodology

Brainstorming solutions isn’t enough. They need to be successfully implemented, too. Tackle your projects from beginning to end with our exceptional delivery solutions. 

Productivity Solutions Sharepoint

Migrate your organization and its data into the cloud quickly and securely with Microsoft's suite of productivity solutions, including Office 365 and SharePoint.

Capture Solutions Intelligent Capture

Capture information seamlessly and intelligently with our mobile and on-premise digital solutions. They make the transition easy, with automated classification and data extraction.

Our Philosophy

We function under and believe in these four cornerstones to ensure the best experience and utmost success for our clients when it comes to information management.
Customer Enablement
Our goal is to help you streamline your customer experience, service, and information handling for an easier process, better experience, and lighter workload for all.
We keep your information secure and aligned with regulatory bodies so you don’t have to pay twice: Once to get your data back after a cyberattack, and again in penalties and fines.
Through teamwork, workflow enablement, and business process streamlining and acceleration, we help your business reach exceptional information management across departments.
Cost Containment
You can’t budget if you don’t know what you’re spending. We strive to deliver accurate and intuitive cost-tracking systems and methodologies for better spend management.

Understanding Your

Our team will listen to your goals,
ask key questions, and prepare
solutions to fit your
organization and budget.

The Solution

We develop solutions that
empower andengage our clients.
We’re your helping
hand along the journey.

Resourcing The

Execution often comes down to
having the right people for the
job. We work with Canada’s
best tech talent.

Insight &

Be it a consulting engagement
or a software build, we’re
committed to working
efficiently and using


We build long-term
relationshipswith our clients.
Completedprojects are
supported by top QA
and support

Our Delivery Process

Strategic Assessment

Our EIM division believes no single product works for every business. After a strategic assessment, we take the knowledge and expertise we’ve honed from successful large-scale implementations of the past and apply it down to our other clients for technical, innovative information management solutions.

 We have worked across a variety of sectors including banking and government for organizations such as the Bank of Montreal, CSIS, Homeland Security, and the UN. When it comes to expertise and trust, you can’t get better than ARC.

Productivity Solutions – SharePoint

We want to help you analyze existing business issues and develop future plans and roadmaps for your data and its management. That’s where ARC’s Microsoft consulting practice comes in. Our experienced team of Microsoft professionals has a strong knowledge of EIM. We provide it all, including:

  • Experienced consultants,
  • Best practices,
  • Analytical techniques,
  • Effective change management, and,
  • People-oriented coaching skills.

Our implementations and upgrades for Office 365 and SharePoint allow us to oversee all projects from beginning to end, ensuring your data is successfully converted, organized, and stored. We leverage a defined methodology of standards and best practices to complete all projects on time and on budget.

 Every productivity solution we offer focuses on EIM upgrades and full implementations, including process mapping, configuration and development, metadata definition, audit services, and overall product management.

Capture Solutions – Intelligent Capture

Don’t be afraid of the complicated integration points and enterprise applications involved in a seamless intelligent capture solution implementation. We’ll handle them for you.

ARC is an award-winning, recognized leader in the design, implementation, and deployment of successful solutions, specifically with OpenText’s Intelligent Capture, having supported over 25 projects across industries.
Our team delivers solutions with demonstrable business value and strives to enhance information management in three areas: 

  • Organizing disparate content,
  • Streamlining business processes, and,
  • Ensuring compliance with requisite legislation and/or regulatory requirements.

With exceptional strength in delivering intelligent capture solutions, we’re confident we’re the service vendor you need to elevate your business and how you collect, store, and protect your data as you move from paper to digital.

Proven Delivery Methodology

At ARC, we recognize that people are at the core of enterprise information management, which is why we designed and implemented our Delivery Management Methodology (DMM). DMM leverages a defined methodology, overseeing all EIM projects from beginning to end to ensure you are happy with the implementation of your new solution. Our goal is your satisfaction with high-quality IP, created on-time and on-budget project.

We have worked with clients across Canada and the USA, providing quality and professional EIM services that span the entire development lifecycle. With a cross-section of roles, including product managers, business analysts, and developers, as well as our specialization in Office 365, SharePoint, Microsoft Teams, and OpenText Intelligent Capture, we deliver true business value to our clients.

“The Real Estate Council of Alberta (RECA) has been working with ARC Business Solutions since 2011. ARC has successfully completed numerous Enterprise Information Management projects and Management Consulting engagements. The ARC consultants have excellent technical, communication and leadership skills. ARC is truly a long-term IT consulting partner of RECA”.
Stefan Myroniuk
IST Manager at Real Estate Council of Alberta
"ARC has been one of our go-to partners for talented, effective technology resources for many years. Their team really take the time to listen to our business challenges and the staff they've provided have been a great fit within our team. The ARC team has been invaluable in reaching our goals and tackling difficult challenges over the years."
Joel McGovern
Director of Information Systems at Alberta Medical Association

contact our team

Contact Us

Elizabeth Genge

Recruitment Specialist

Elizabeth Genge is ARC's Recruitment Specialist. She has held this position for 8 years and handles company-wide recruitment needs. Elizabeth is a reliable, hardworking individual who is able to efficiently complete tasks while maintaining a high attention to detail. Contact her if you are interested in joining our team!

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Case Studies

Examples of IT and management
projects we’ve completed in the past.

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