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It was identified that the Financial Programs Division within the large Provincial government ministry was seeking an alternative for the capture of grants management applications. It was determined there was efficiency improvements with the implementation of an Electronic Input Management (EIM) system. Manual input would be significantly reduced, and thus, yield greater efficiencies in the Ministry’s grant and rebate process.
DMM steps included:
Phase 1: Review and Document Current State
Phase 2: Functional and Technical Design Documentation
Phase 3: Development and Production Implementation
Phase 4: UAT Support
Phase 5: Full Production “Go-Live
Phase 6: Post Implementation Support
Main Deliverables of Project included:
ARC Senior Captiva Consultant engaged key knowledge holders within the Ministry through a series of scheduled interviews to gain a deeper understanding of the key workflows in which they are created, captured and referenced.
Based on the findings within the requirements phase, the ARC Consultant created at Functional and Technical Design to form the foundation for implementation. The Consultant developed the Captiva workflows, engaged in training with the user and provided support during production phase.
ARC was pleased to receive a support contract with the Ministry, and will be executing future phases of the project.
ARC used our ECM Delivery Management Methodology (DMM). Each stage in the methodology incorporated quality review meetings to ensure continuous communication, clarification, and development of project deliverables that lead toward the successful implementation.
Elizabeth Genge is ARC's Recruitment Specialist. She has held this position for 8 years and handles company-wide recruitment needs. Elizabeth is a reliable, hardworking individual who is able to efficiently complete tasks while maintaining a high attention to detail. Contact her if you are interested in joining our team!