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The Land Title & Survey Authority of British Columbia (LTSA) needed a knowledge management (KM) plan to deliver responsive and trusted expertise to its customers and employees as the source of land registry and land information services in British Columbia.
The LTSA needed a knowledge management consultant and SharePoint developer to help them design a KM program to achieve their ambition as a knowledge enterprise of the future.
A multi-year, multi-phase knowledge management strategy and plan to improve the LTSA’s ability to deliver responsive and trusted expertise to its customers and employees as a driver for exceptional customer service.
The Land Title and Survey Authority of British Columbia (LTSA) is a publicly accountable, statutory corporation formed in 2005 responsible for the efficient registration of land title interests and survey records in the province of British Columbia. The LTSA’s services are essential to BC’s private property market, its civil justice system, civic governance, taxation and Crown land management.
In this multi-year project, ARC is providing knowledge management and SharePoint development subject matter expertise. ARC’s services include:
Elizabeth Genge is ARC's Recruitment Specialist. She has held this position for 8 years and handles company-wide recruitment needs. Elizabeth is a reliable, hardworking individual who is able to efficiently complete tasks while maintaining a high attention to detail. Contact her if you are interested in joining our team!