Case Studies

Our team of experts can help in various capacities, including IT consulting, business analysis, project management, system architecture, and more.

  • Health benefits solutions provider (health, dental disability)
  • Leading health benefits provider in Canada
  • Serving approximately 2 Million people
  • Administration system replacement
  • Enterprise solutions delivery
  • Group and individual products
  • Oracle and Java technologies
  • Web services solution

As part of the Client’s strategic plan, approval was given to replace the entire benefits administration system. The key driver for the replacement was the technology of the legacy systems and the ability to maintain, support, and enhance the applications to increase competitiveness and continue to meet the growing needs of the business.


ARC participated in this program over the course of 6+ years from 2009 through to 2015 in numerous roles and approximately 20 resources working across various projects.

Business Case

The following functional areas were in scope for system replacement:

  1. Benefit Plan System (including Group and Individual Products)
  2. Sales System
  3. Enrollment System
  4. Financial System
  5. Party Registry
  6. Rules Registry
Business Solution

The first phase of the program was to develop enterprise architecture and standards used as a baseline for all projects to follow. The technology selected is Oracle’s ADF/JDeveloper/JAVA tools with Oracle RDMS. Components of the solutions are web-based portals to allow underwriters to define new benefit plans, sales staff to sell the plans, administrators to enroll and bill clients.

ARC’s participated in this program over the course of 6+ years from 2009 through to 2015 in the following roles and approximately 20 resources working across various projects:

  • Project Manager
  • Architect
  • Business Analyst
  • Data Architect
  • Developer
  • Quality Assurance
  • Trainer

ARC continues to provide support of these solutions today.

“The ARC consultants have excellent technical, communication and leadership skills. ARC is truly a long term IT consulting partner of RECA."
Stefan Myroniuk, It Manager
Real Estate Council Of Alberta

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Elizabeth Genge

Recruitment Specialist

Elizabeth Genge is ARC's Recruitment Specialist. She has held this position for 8 years and handles company-wide recruitment needs. Elizabeth is a reliable, hardworking individual who is able to efficiently complete tasks while maintaining a high attention to detail. Contact her if you are interested in joining our team!

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